Lingokids support can be reached directly via email at firstname.lastname@example.org. In your email please be sure to include a detailed description of your problem and any materials that may be helpful such as receipts, screenshots, and screen recordings.
Our support team will be sure to personally respond to you within 24-48 hours. On weekends or holidays, it may take a bit longer.
We're a small team, so at the moment we aren't able to maintain an incoming support phone line.
We work hard to make sure that you and your family have the best Lingokids experience and we appreciate your patience as we look into your questions and concerns!