We're so sorry you are experiencing an issue with the sound in the app!
Don’t worry, there are several things you can do to solve the problem you are experiencing:
- Be sure to update to the latest version
- Verify your volume settings are set up correctly
Additionally, if you have an iOS device:
- When accessing the app, please be sure to turn the Ring/Silent switch to ring
If your problem continues, please email us at firstname.lastname@example.org. We’ll make sure you receive the support you need within 24-48h.