I'm having troubles with the sound in the app

We're so sorry you are experiencing an issue with the sound in the app! 

There are several things you can do to solve the problem you are experiencing:

• Verify your volume settings are set up correctly
• Be sure to update to the latest version

Additionally, if you have an iOS device: 

• When accessing the app, please be sure to turn the Ring/Silent switch to ring

 If your problem continues, please reach out to us at the Help  widget on the lower right corner.