Follow the steps below to cancel a subscription from your device:
- In the Parents Area, tap on the Profile icon.
- In the Profile section, tap Account.
- Tap on Cancel my subscription.
- Confirm action.
Your subscription will be canceled at the end of the current billing cycle.
Important: Please remember that uninstalling the app doesn’t cancel a subscription automatically.
Have you uninstalled the app or don’t remember what email address you registered with?
No worries! Search your email for your payment receipts or subscription confirmation email from Lingokids. If you find these emails in your account, your membership was registered with that email address!
If you're having trouble canceling your subscription please reach out to us here. Our team will be happy to assist you.