If the Lingokids app is running a little slow or crashing, try:
- Updating to the latest version of the app.
- Checking if your device is connected to the internet and that the connection is stable.
- Making sure your device has enough free space and the operating system is up to date.
- Deleting the app, reinstalling it, and logging in following these instructions. Click here for a password reset if you need one.
If the problem continues, please reach out to us here and describe the problem. The more details you give us, the easier and faster we will be able to find a solution for you!
We will need the following information:
- Screenshots of what you see or, even better, a short video clip.
- A description of what is happening. Is the error in a mini-game, at the homepage, during login, while an activity is loading...?
- An explanation of the error. You are unable to continue, the app closes, the animation stops...?