Have you searched for Lingokids on your preferred applications store and it shows that Lingokids isn't compatible with your device?
Below you can find some basic requirements and guidelines to identify if the device is compatible with the app:
1. General requirements:
- Ram memory: minimum of 1GB but preferable 2GB and forward
- Chipset: From Snapdragon 400 and superior
- We have known issues with iPad Mini 1 and 2, older iPad versions (iPad 2nd, 3rd, 4th gen), older iPhone versions (iPhone 4S, 5, and 5C) due to internal memory low processing power (the RAM memory is lower than 1GB).
2. Operating system:
- For iOS: min version is 11.0
- For Android: min version is 6.0
👉 Note: At the moment, we don't offer Lingokids for computers/notebooks. But you can enjoy our paid plan across multiple devices (phones and tablets). You can check out the steps to install Lingokids on a new device here.
Pro tip: For the best playlearning™️ experience, we do recommend updating your operating system to the latest available version.
I hope this was of some help! If you have any further questions or comments, don't hesitate to contact us.