At Lingokids, we understand that accidents happen!
Did you sign up on the Lingokids website or on Google Play?
We offer a full refund, no questions asked, if you contact us within 7 days of your payment date. You must send us an email to hello@lingokids.com in order to be eligible for a refund. Please note, that canceling your subscription on the app or in Google Play does not automatically submit a request for a refund.
If you change your mind for any reason within 7 days of being charged, reach out to us at hello@lingokids.com and we can help you!
Make sure to include the email address that you used to make the subscription. Please note, that we can not help iOS or Apple customers who signed up through the App Store.
Did you sign up through Apple?
Unfortunately, Apple manages all their subscriptions and purchases directly. To request a refund please contact Apple directly using the information found on your emailed receipt.
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